Refund & Cancellation Policy

Last updated: 20 October 2026

This policy applies to paid memberships purchased on Marathi Jodi (marathi-jodi.in).

1. Memberships are one-time payments

All memberships (1 month, 6 months or 1 year) are one-time payments for a fixed period. There is no auto-renewal, so there is nothing to cancel to avoid future charges — your membership simply ends on its expiry date.

2. Cancellation

You can stop using your membership or ask us to delete your account at any time through the Contact page. Cancelling ends your access to paid features; any refund is decided under the rules below.

3. When you are eligible for a refund

• Change of mind: a full refund if you request it within 48 hours of payment and have not yet used chat, voice calling or video calling.

• Duplicate payment: if you were charged more than once for the same membership, the extra payment is refunded in full.

• Failed activation: if money was deducted but your membership was not activated, and we cannot activate it, you get a full refund.

• Service problem: if a technical fault on our side prevents you from using paid features and we cannot fix it within 7 days, you can ask for a refund of the unused portion of your membership.

4. When refunds are not given

• Requests made more than 48 hours after payment, or after paid features have been used, except for the cases listed above.

• Not finding a match, or a member not replying to you.

• Accounts suspended or removed for breaking our Terms & Conditions, such as false information, harassment or fraud.

• Partially used membership periods, unless covered by a service problem above.

5. How to request a refund

Email admin@marathi-jodi.in or use the Contact page from your registered email address, with your registered mobile number, payment date, amount and the Razorpay payment ID from your payment confirmation (if you have it), and the reason for the request. We will reply within 2 working days.

6. Refund processing time

Approved refunds are issued to the original payment method (card, UPI, net banking or wallet) through Razorpay within 5–7 working days of approval. Your bank may take a few more days to show it in your account. Refunds are not paid in cash or to a different account.

7. Contact

admin@marathi-jodi.in · +91 90210 45893 · Monday to Saturday, 10:00 AM to 6:00 PM IST